END USER LICENSE AGREEMENT (EULA)

Last Updated: December 15, 2025

This End User License Agreement ("Agreement" or "EULA") is a legally binding contract between you ("User," "you," or "your") and Amogha AI Technologies Private Limited, a company incorporated under the Companies Act, 2013, with its registered office in Bangalore, Karnataka, India ("Company," "we," "us," or "our").

This Agreement governs your access to and use of the Jamun mobile application, website (https://jamun.app/ or https://amogha.ai/), and related artificial intelligence services (collectively, the "Service" or "Jamun").

PLEASE READ THIS AGREEMENT CAREFULLY. BY CLICKING "I ACCEPT," DOWNLOADING, INSTALLING, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. IMPORTANT: NOT A MEDICAL DEVICE / NO EMERGENCY SERVICES

1.1. No Medical Advice:

Jamun is an AI-powered mental health and emotional well-being companion app. IT IS NOT A LICENSED MEDICAL PROVIDER, PSYCHOLOGIST, OR PSYCHIATRIST. The Service does not provide medical diagnosis, treatment, or clinical therapy. Any insights, conversations, or suggestions provided by the AI are for informational and emotional support purposes only and do not constitute professional medical advice. Conversations with Jamun do not establish a doctor-patient relationship.

1.2. Crisis Situations:

JAMUN IS NOT DESIGNED FOR CRISIS INTERVENTION. If you or someone you know is experiencing a medical emergency, actively planning self-harm, or is in danger, DO NOT USE THIS SERVICE.

1.3. AI Limitations:

You acknowledge that Jamun utilizes large language models (LLMs) and generative AI. The AI may occasionally generate incorrect, biased, or "hallucinated" information. You should not rely on the AI for critical life decisions (financial, legal, or medical).

2. ELIGIBILITY

2.1. Age Requirement:

You must be at least 18 years of age to use Jamun. By using the Service, you represent and warrant that you are 18 years of age or older and competent to enter into a binding contract under the Indian Contract Act, 1872.

2.2. Location:

The Service is primarily intended for users in India. If you access the Service from outside India, you do so at your own risk and are responsible for compliance with local laws.

3. LICENSE GRANT

3.1. License:

Subject to your compliance with this EULA, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use Jamun on your personal device solely for your personal, non-commercial use.

3.2. Restrictions:

You shall not:

4. PRIVACY AND DATA PROTECTION

4.1. Data Collection:

Your use of Jamun is subject to our Privacy Policy. We collect and process your personal data (including voice recordings and chat logs) in accordance with the Digital Personal Data Protection (DPDP) Act, 2023.

4.2. Consent:

By using the Service, you explicitly consent to the processing of your personal data for the purpose of providing AI-driven emotional support. You may withdraw your consent at any time by deleting your account, subject to standard data retention laws.

4.3. Anonymization:

We may use anonymized and aggregated conversation data to improve our AI models. This data will be stripped of personally identifiable information (PII) before being used for training.

5. USER CONTENT & CONDUCT

5.1. User Content:

You retain ownership of the text or voice inputs you provide to Jamun ("User Content"). However, you grant the Company a worldwide, royalty-free license to use, process, and store such content solely to provide and improve the Service.

5.2. Prohibited Content:

You agree not to upload or communicate content that is defamatory, obscene, invasive of another's privacy, or contrary to the laws of India.

6. FEES AND SUBSCRIPTION

6.1. Free and Paid Tiers:

Jamun may offer free and paid subscription tiers. If you purchase a subscription, you agree to pay the applicable fees and taxes (including GST).

6.2. Refunds:

Refunds are governed by our Refund Policy. Generally, payments made are non-refundable unless required by applicable consumer protection laws.

7. INTELLECTUAL PROPERTY

7.1. Ownership:

All rights, title, and interest in Jamun (including the software, AI models, graphics, and "Jamun" trademark) are the exclusive property of Amogha AI Technologies Private Limited. Nothing in this Agreement grants you any ownership rights in the Service.

8. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE AI'S RESPONSES WILL BE ACCURATE, APPROPRIATE, OR ERROR-FREE.

9. LIMITATION OF LIABILITY

9.1. Cap on Liability:

TO THE FULLEST EXTENT PERMITTED BY LAW, AMOGHA AI TECHNOLOGIES PRIVATE LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA OR MENTAL DISTRESS). OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE LAST SIX (6) MONTHS OR INR 1,000, WHICHEVER IS GREATER.

10. INDEMNIFICATION

10.1. Scope of Indemnity:

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Amogha AI Technologies Private Limited, its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, contractors, licensors, and suppliers (collectively, the "Indemnitees") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees and legal costs) arising out of or relating to:

10.2. Defense Control:

The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of the Company. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

11. TERMINATION

We may terminate or suspend your access to Jamun immediately, without prior notice or liability, if you breach this Agreement (e.g., by sending abusive content to the AI or misusing the service). Upon termination, your right to use the Service ceases immediately.

12. GOVERNING LAW AND DISPUTE RESOLUTION

12.1. Governing Law:

This Agreement and any action related thereto will be governed by the laws of India without regard to its conflict of laws provisions. The exclusive jurisdiction for all disputes that are not subject to arbitration (as set out below) shall be the courts located in Bangalore, Karnataka.

12.2. Mandatory Arbitration:

12.3. Class Action Waiver (No Representative Suits):

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

12.4. Opt-Out of Arbitration:

You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt-out to support@amogha.ai with the subject line "ARBITRATION OPT-OUT". The notice must be sent within thirty (30) days of your first use of the Service, or else you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, the Company also will not be bound by them.

13. GRIEVANCE REDRESSAL

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of the Grievance Officer are provided below:

Name: Akash Gupta

Email: akash@amogha.ai

14. MISCELLANEOUS TERMS

14.1. Entire Agreement:

This Agreement, together with the Privacy Policy and any other legal notices published by the Company on the Service, shall constitute the entire agreement between you and Amogha AI Technologies Private Limited concerning the Service. It supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and the Company.

14.2. Severability:

If any provision of this Agreement is held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.

14.3. No Waiver:

No failure or delay by the Company in exercising any right, power, or privilege under this Agreement will operate as a waiver thereof, nor will any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.

14.4. Assignment:

This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by the Company without restriction (e.g., in the case of a merger, acquisition, or sale of assets). Any attempted transfer or assignment in violation hereof shall be null and void.

14.5. Force Majeure:

The Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond the Company's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or strikes.

14.6. Electronic Communications:

By using the Service, you consent to receive communications from us electronically, such as emails, texts, or push notifications. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

15. APPLE AND ANDROID DEVICE TERMS

15.1. Apple iOS:

If you download the Service on an Apple phone, mobile device, or other device running iOS ("iOS Device"), you and Amogha AI Technologies Private Limited ("Company") acknowledge that this EULA is concluded between you and the Company only, and not with Apple Inc. ("Apple"), and that Apple and Apple's subsidiaries are third-party beneficiaries of this EULA. Upon your acceptance of this EULA, Apple will have the right (and will be considered to have accepted that right) to enforce this EULA against you as a third-party beneficiary of this EULA.

Subject to this EULA, the Company, not Apple, is responsible for addressing any claims you may have relating to the Service, your possession or use of the Service, or the Services including:

In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the Subscription Fee for the Service to you, for the duration of the Subscription Fee when the Service was non-compliant. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service. In addition, Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Service.

In the event of any third-party claim that the Service or your possession and use of the Service infringes that third party's intellectual property rights, subject to these terms, the Company, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

15.2. Android Store:

The following section only applies to the extent you download the Service from the Google Play Store:

CONTACT INFORMATION

If you have any questions about this Agreement, please contact us at:

Email: support@amogha.ai

© 2025 AMOGHA AI. All rights reserved.